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Thinking of changing property managers?

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Thinking of changing property managers?

It’s simpler than most landlords expect. Here’s what it looks like when you move to Ray White Double Bay.

Request a call back

You’ve probably given them more than one chance

In our experience, landlords rarely switch over a single issue. It’s usually a pattern: calls that go unanswered, instructions that get missed, or a vacant property that sits on the market week after week.

Changing property managers is simpler than most people expect. Your tenant doesn’t have to move, and switching costs nothing.

185

landlords moved their property management to Ray White Double Bay in FY26

Where you’re starting from

Two ways in, one standard of care

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tenanted home / property manager meeting tenant

Your property is tenanted

Your tenant stays and their lease carries on. We collect the property file from your current agent, including the lease, condition report, inspection reports, keys and ledger.

We check the ledger is up to date before we take over, then visit within the first two weeks to introduce ourselves to your tenant.

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vacant styled interior

Your property is vacant

A vacant property is a fresh start, with no ledger to reconcile or tenancy to catch up on.

We visit the property, give you our view on the rent it should achieve, and start preparing it for lease.

Your questions, answered

These are the questions landlords ask us most before they make the move. If yours isn’t here, our team is happy to talk it through.

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team member on the phone or at a desk
Do I need to tell my current agent myself? +
You can, or we can handle it for you. Either way, your current agreement sets how much notice is required, commonly 30 to 90 days.
What happens to my tenant? +
Your tenant stays and their lease doesn’t change. The only differences for them are who they contact and, possibly, how they pay rent. Within the first two weeks, we arrange a time to visit the property and introduce ourselves.
What happens to the bond? +
Bonds are held by NSW Fair Trading. We update the managing agent through Rental Bonds Online, so the bond stays in place.
Will rent be interrupted? +
Rent continues through the changeover, and we let your tenant know about any changes to how they pay. Before we take over, we check the ledger so rent, arrears and any outstanding payments are up to date.
Is there a cost to switch? +
No. There is no cost to switch to Ray White Double Bay. CONFIRM: anything offered during the notice period
What should I check in my current agreement? +
Three things: the notice period, any exit or termination fees, and any leasing fee clause that lets the previous agent claim a fee if the property is re-leased within a set period after you leave. Not sure what yours says? Send it to us and we’ll go through it with you. CONFIRM: OK to offer this
Can the rent be reviewed straight away? +
Once we’re managing your property, we do our due diligence on how it’s running, from the rent to the day-to-day management. In NSW, rent can only be increased once every 12 months, with at least 60 days’ written notice, so we’ll check when it was last increased and plan the review from there.
How long does it take? +
CONFIRM: typical timeframe from signing to handover

Why landlords stay

What’s behind the difference

Switching is the easy part. What matters is what you’re switching to: a whole office set up so your property manager can focus on your property.

Your net return comes first

Everything we do is aimed at maximising what your investment earns for you, not just collecting the rent.

Capped portfolios

Each property manager looks after a capped number of properties, so your property gets the attention it needs.

Career property managers

Our team includes property managers with decades in the industry, backing up every newer team member.

Trades reviewed every quarter

We review our trades each quarter to make sure you’re getting competitive rates on maintenance and repairs.

Premier advertising and an in-house media team

Vacant properties get premier listings on realestate.com.au and Domain, with photography and video from our own media team.

A specialist for every stage

A Head of Property Management, a dedicated business development manager, a leasing team and an in-house accounts department mean your property manager can focus on your property.

610
New properties leased in FY26
8
Average days on market
Top 1%
Chairman’s Elite business

Real switches

What changed when they moved to us

Case study image 1
property photo

[Suburb] · [Property type]

[Case study headline]

The challenge: [What wasn’t working with the previous agent]

What we did: [How the team took it over and what changed]

The result: [Outcome, e.g. leased in X days, rent reviewed, issue resolved]

Case study image 2
property photo

[Suburb] · [Property type]

[Case study headline]

The challenge: [What wasn’t working with the previous agent]

What we did: [How the team took it over and what changed]

The result: [Outcome, e.g. leased in X days, rent reviewed, issue resolved]

In their words

“[Real landlord testimonial 1, ideally from someone who switched to us]”
[First name] · [Suburb] landlord
“[Real landlord testimonial 2, ideally from someone who switched to us]”
[First name] · [Suburb] landlord
“[Real landlord testimonial 3, ideally from someone who switched to us]”
[First name] · [Suburb] landlord

Meet the team behind your investment

Including three property managers with more than 80 years of experience between them.

Meet the team

Let’s talk about your property

Whether you’re after a rental review, considering a change of property manager or renting out your property for the first time, our team will guide you through your next steps. Leave your details below and one of our property managers will call you within one business day.

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