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A career in caring for property: meet Margie, Nicole and Julie

•By Dannielle Hill

Together, Margie Hawker, Nicole Sussman and Julie Feller bring more than 80 years of property management experience to Ray White Double Bay, built through careers spent looking after properties and the people connected to them.

Over those decades, their approach has become the benchmark for client service across our property
management department.

Three careers, connected

All three began on reception. Julie started at Ray White Double Bay in 1993 before running her own agency in Rose Bay for 27 years. Nicole began her career at Julie’s agency in 2005 and moved into property
management the following year. Margie started in Melbourne in 1996 and was managing properties within six months. She and Nicole both
joined Ray White Double Bay in 2017. Julie’s return in 2025 brought her and Nicole back onto the same team.
“When moving my office of 27 years, this was the only office I had in sight,” Julie says.

What experience brings to the service
Property management involves decisions that matter to owners and tenants alike. A repair needs attention, a tenancy is ending, or an owner wants advice on preparing their property for lease. Each situation calls for practical judgement and clear communication. For Julie, finding solutions remains a rewarding part of the work.
“I have always enjoyed my role as a property manager. I have learnt so much, and I know how to find solutions in the best interest of our clients.”

At Ray White Double Bay, owners have a dedicated property manager working alongside our broader leasing and management team. Our property management service covers the full tenancy cycle, from
tenant screening to coordinating urgent and after-hours repairs, with careful attention to the decisions that support each property’s long-term performance. The personal relationship remains central. Asked what landlords should expect when working with her, Margie’s answer is simple: “Transparency and honesty.”

Nicole shares that emphasis on personal contact. “I am not a name behind the keyboard. When I’m assigned to manage an investment, I make sure the owner knows they’re in good hands.” Their contribution extends beyond their own portfolios. Margie, Nicole and Julie also support newer colleagues, sharing what decades in the role has taught them. “We lead by example,” says Julie. “As seniors, we set the tone for the department. We know how important it is to share our knowledge and expertise, and to give our time to support the team.” That exchange of knowledge strengthens the wider department. It brings decades of experience into everyday discussions about caring for properties, supporting tenants, and keeping owners informed.

To discuss the management of your investment property, speak with our property management team.

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